Charley’s Philly Steaks values its customers and believes in rewarding them for their time and valuable feedback. By participating in the TellCharleys Survey, you not only help improve the overall experience at Charley’s but also earn exciting rewards. This page outlines the exclusive rewards you can earn, how to redeem them, and additional benefits of being a loyal customer.
What Rewards Can You Earn by Completing the TellCharleys Survey?
Upon successfully completing the TellCharleys Survey, participants receive a unique validation code. This code can be redeemed for a free item during your next visit to any Charley’s Philly Steaks outlet.
Here are the typical rewards you may receive:
- Free Fries: Enjoy a delicious serving of Charley’s famous fries, freshly prepared and perfectly seasoned.
- Free Drink: Quench your thirst with a complimentary drink of your choice, from soft drinks to refreshing iced tea.
- Discount on Your Next Order: In some cases, customers may receive a discount voucher that can be used to lower the total bill amount on their next purchase.
These rewards are Charley’s way of saying thank you for your honest feedback and continued support.
How to Redeem Your TellCharleys Reward
Redeeming your reward is simple and hassle-free. Follow these steps:
- Complete the Survey: After your visit, go to www.tellcharleys.com and complete the survey by providing honest feedback.
- Note Down the Validation Code: Once the survey is completed, a unique validation code will be displayed on your screen. Write down this code on your receipt or any handy place.
- Visit Charley’s Philly Steaks: Head to any participating Charley’s outlet within 30 days of completing the survey.
- Show the Code at Checkout: While placing your order, present the receipt with the validation code to the cashier.
- Enjoy Your Free Reward: Your reward will be applied, and you can enjoy a free item or a discount on your meal.
Important Terms and Conditions
To ensure a smooth redemption process, here are a few important terms and conditions you should be aware of:
- One Code Per Visit: Only one validation code can be used per visit, regardless of the number of items purchased.
- Validity Period: The validation code is valid for 30 days from the date of survey completion. Make sure to redeem it before it expires.
- Non-Transferable Reward: The reward is non-transferable and cannot be exchanged for cash or any other item.
- Receipt Requirement: You must present the original receipt with the validation code at the time of redemption.
- Participation Eligibility: Only customers who meet the eligibility criteria (age, residency, etc.) outlined in the survey rules are allowed to redeem rewards.
Additional Benefits of Participating in the TellCharleys Survey
Apart from receiving a free item or discount, participating in the TellCharleys Survey comes with several additional benefits:
- Enhanced Dining Experience: Your feedback directly contributes to improving the overall dining experience at Charley’s. From better food quality to improved customer service, your opinions matter.
- Special Offers and Promotions: By participating in the survey and staying engaged with Charley’s, you may receive information about exclusive promotions and limited-time offers.
- Priority Customer Service: Loyal customers who frequently provide feedback are often given priority when it comes to addressing concerns or special requests.
Frequently Asked Questions (FAQs) About TellCharleys Survey
- Question: How many times can I take the survey?
Answer: You can take the survey once per receipt. Each receipt is valid for a single survey entry.
- Question: Is the TellCharleys Survey safe?
Answer: Yes, the survey is completely safe. Charley’s conducts the survey on its official website and does not require any sensitive information.
- Question: Can I redeem my reward at any Charley’s location?
Answer: Yes, the validation code can be redeemed at any participating Charley’s Philly Steaks outlet within the United States.
- Question: How long do I have to redeem my reward?
Answer: The validation code is valid for 30 days from the date you complete the survey.
Question: What if I lose my validation code?
Answer: Unfortunately, without the validation code, you won’t be able to redeem your reward. It’s advisable to note down the code carefully.
- Question: What should I do if the validation code doesn’t work?
Answer: If your validation code doesn’t work, you can contact Charley’s customer service or speak to the store manager for assistance.
- Question: Can I transfer my reward to someone else?
Answer: No, the TellCharleys reward is non-transferable and must be redeemed by the person who completed the survey.
- Question: Do I need to make a purchase to redeem my reward?
Answer: Yes, you need to make a qualifying purchase to redeem your reward. The free item is usually provided as an addition to your order.
- Question: Can I combine my TellCharleys reward with other discounts?
Answer: No, TellCharleys rewards cannot be combined with other ongoing offers or promotions.
- Question: Who can participate in the survey?
Answer: The survey is open to legal residents of the United States who are at least 18 years old and have a valid receipt from Charley’s Philly Steaks.
- Question: Can non-residents participate in the survey?
Answer: No, only U.S. residents are eligible to participate in the TellCharleys Survey.
- Question: Is there a specific time to complete the survey?
Answer: Yes, the survey should be completed within three days of your visit to ensure eligibility for the reward.
- Question: What happens if I encounter a technical issue while taking the survey?
Answer: If you face any technical issues while completing the survey, you can reach out to Charley’s customer support for assistance.
Question: Can I use the validation code multiple times?
Answer: No, each validation code can be used only once. After redemption, it becomes invalid.
- Question: Are there any exclusions to using the reward?
Answer: Yes, the reward cannot be used to purchase gift cards or be combined with other promotional offers.
Stay Connected for More Rewards and Offers
Want to stay updated on the latest offers and promotions from Charley’s Philly Steaks? Here’s how you can stay in the loop:
- Subscribe to the Newsletter: Sign up for Charley’s email newsletter to receive updates on new menu items, special deals, and upcoming promotions.
- Follow Charley’s on Social Media: Join Charley’s community on platforms like Facebook, Instagram, and Twitter to get real-time updates and participate in fun contests.
- Visit the Official Website: Check out www.charleys.com regularly for new offers and exciting events.
Conclusion
The TellCharleys Survey is your chance to enjoy free rewards while helping Charley’s Philly Steaks improve its services. By taking just a few minutes to complete the survey, you not only earn a delicious treat but also contribute to enhancing the overall dining experience for yourself and other customers.
Next time you visit Charley’s Philly Steaks, don’t forget to keep your receipt and participate in the survey. Your feedback matters, and the rewards are worth it!